• The Gift Affair does not allow any returns. However, in the case of damaged product has been sent, please write to us at care@thegiftaffair.in within the next 48 hours of receiving the product.
  • Upon receiving the complaint, we will reach out to you for getting more details on the issue.
  • As a responsible company, we will take ownership of the issue raised and provide quick resolution to the customer.
  • We do not guarantee refund for the below-mentioned cases:
  1. The order is delivered to a wrong address provided by the customer
  2. Unsuccessful deliveries due to the absence of the receiver at the time of delivery. The Gift Affair will attempt the delivery one more time in such cases.
  • A refund is only allowed if the request is made within 48 hours of receiving the product.
  • In case the order is canceled/modified from our side, we would refund you the required amount within next 7-10 working days.
  • Online refund is credited to the source account from which the purchase is made. It may take up to 7-10 working days.
  • Any type of exchange is not allowed by The Gift Affair after the sale is made.